That's why we have a "Bill of Employee Rights" (called something else that only makes sense in our culture) that require a majority vote (contemplating 3/4th majority) of the company to change. If someone changes them outside of this scope, there would be a revolt.
Policies that can be changed willy-nilly by some higher-up are really just meaningless platitudes (redundancy for emphasis).
To clarify, not every policy and procedure (of which there are precious few) are in there, just the big ones that that shouldn't change without everyone agreeing (results only work environment, unlimited vacation/sick, profit sharing, etc.).
Departmental ones, like "test coverage should be > n%" or "we should answer every customer service request in under n-minutes" are totally up to each group to manage as they see fit.
Policies that can be changed willy-nilly by some higher-up are really just meaningless platitudes (redundancy for emphasis).
To clarify, not every policy and procedure (of which there are precious few) are in there, just the big ones that that shouldn't change without everyone agreeing (results only work environment, unlimited vacation/sick, profit sharing, etc.).
Departmental ones, like "test coverage should be > n%" or "we should answer every customer service request in under n-minutes" are totally up to each group to manage as they see fit.