This affected my company. Thet got rid of the "starter" tier at $6 / user / month. That meant going up to the premium tier at $19. Just a couple years later that has gone up to $29. For a company that already has other tools for all of the "extra value add" that they're bringing, it hurts. Gitlab really has a great feature set for the core git server + ci experience, it's not worth so much. I've asked several different folks to bring back a starter license to no avail. We want to pay, but we don't use any of the "premium" add-ons.