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> Google's service remains entirely factual when they pass along the word that "Joe says that ...

That's not what they do though. This is a case about autocomplete in the search bar which gave the phrase "psychic stalker" after her name without any context or source. You could expect people to know this is just a random phrase from the index, but: 1. People don't understand how Google works. 2. It doesn't change the result of the negative association for a name used in business.



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