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> describe where you’re coming from – what you observe, how you’re experiencing it, etc.

This is a pet peeve of mine. I'm astonished by the entitlement of superiors asking blind questions like “When will it finish?” Well, the finishing time doesn't exist in a vacuum, so if you had told me why you were asking, I could have answered properly. Rest of the dialog goes like this:

- It will finish in 10 days.

- But we need it at the end of this week for such and such reason.

- (Thinking “Why don't you fucking tell me that first.”) OK, we can prioritize it then. No problem.



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