Atlas was priced right, but we had a negative experience with it. Document templates were wrong, spouses never got emails for signature, workflow steps were out of order, tax id issuance took very long, and on top of that they are extremely oversubscribed, so hearing back from their support team took a while. Atlas has a lot of potential, but needs a lot of work.

I'm really sorry that happened. We've invested a lot this year in making things smoother (incorporation is faster than ever and our Atlas support team has scaled up), but I'd like to see what went wrong in your case—and if we could prevent it from happening again. Could you email me at edwin@stripe.com?